CIO Summit Presentations

At the conclusion of the previous CIO Summit presentations from the event were posted to ensure that attendees could continue to access and share them with colleagues who were unable to attend. The CIO Summit staff is happy to provide attendees with the content from what proved to be a very dynamic technology conference.

If you attended the CIO Summit and would like to have access to the presentation slides and notes from the event, contact Kelly Schricker, at kelly.schricker@cdmmedia.com or 312.374.0852.

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Case Studies

Insurance Solutions - 8x8 Hosted PBX VoIP Phone Service Insurance Solutions - 8x8 Hosted PBX VoIP Phone Service. How does an industry already stretched thin come up with new ways to capture business, win loyalty, and prepare for the changes that lie ahead without incurring significant added expense or implementing major changes to infrastructure?

Sears: Ten Week Teleservice Turnaround The Sword Ciboodle intelligent desktop provides agents with an intuitive and comprehensive interface that eradicates the inefficient use of multiple systems. Sword Ciboodle replaced Sears' former desktop applications and integrated with the Avaya Mosaix Dialer, mainframe applications via MQ, core mainframe customer view web service call, and Fed-Ex/UPS parcel tracking web services.

UBMi Portal Adoption United Business Media Information (UBMi) is a part of United Business Media (UBM), a global leader in Media and Publishing. UBMi, formerly CMPi, incorporates UBM Live, UBM Built Environment, UBM Connect, UBM Conferences and UBM International Media. They deliver integrated media solutions to around 20 international industry sectors. UBMi has over 6,000 employees across 30 countries. Their business interests include magazines, exhibitions,conferences, awards, information products and websites. UBMi has over 100 brands that have their own websites to share information with their end-customers as well as to generate revenue.

HCL Case Study Read about how HCL delivered cost savings for up to 59% for one of the leading insurance service providers through data center services.

Molson Coors Brewing Company Getting Real-Time Business Insight at the Speed of Thought In this highly competitive market Molson Coors Brewing Company must ensure visibility into its global operations. With SAP software, Molson Coors gained the real-time, accessible business insight it needed to efficiently deliver quality products - anywhere in the world.

 
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