CIO Summit Resource Center

Whitepapers

SAP BusinessObjects Software Provides New Marketing Insights In its desire to differentiate itself from its competitors, Forbes has recently turned to the data-mining and reporting functionality provided by SAP BusinessObjects technology to create more precise demographics for its advertisers.

Inside Ciboodle: The Integrated Contact Center The future is an integrated contact center, required to service ever more sophisticated and complex customer needs, offering each customer a preferred premium experience. The contact center of the future is powered by Ciboodle.

The Outward-Facing Enterprise Cloud: Eleven Best Practices This Strategic Perspective highlights a preliminary list of eleven best practices for the outward-facing enterprise Cloud that Saugatuck has complied, falling into five major categories: Managing the Innovation, Managing the Opportunity, Managing the Resources, Managing the Solution and Managing the Market.

Minding the As and Qs of Lead Gen Technology Amid the many options of marketing technology available to the industry, two are rising to the top: augmented reality (AR) and quick response (QR) codes.

True Wireless Overview True Wireless has managed over 500,000 devices for clients since the company was founded in 2004. They continue to support and build the products and services that their customers need to manage wireless deployments, usage and spend.

Privileged Identity Management - An Executive Overview Privileged identity management software can help you continuously secure privileged credentials throughout your network and provide an authoritative audit trail of their access.

Transform Data Into Insight: Business Intelligence Solutions SAP BusinessObjects comprehensive BI solutions enable your business users to access relevant, trusted information - the way they need it, whenever and wherever it's needed. Equipped with actionable insight, your users can make faster, better-informed decisions that increase productivity and improve performance.

Sungard: Enterprise Cloud Services SunGard offers more than 30 years of experience managing recovery and production of heterogeneous environments, including support for hybrid infrastructures.

Executive Content

Growing the Nationwide Development Center Growing the Nationwide Development Center: In this podcast, Srini Koushik, SVP and CTO at Nationwide Insurance, describes the driving factors behind the Nationwide Development Center.

Using Business Intelligence to Get Ahead In this Thought-leadership Series interview, Sean Devine, Vice President at Con-way Freight, explains how he leverages business intelligence to improve shipping processes, the financial performance of the company, and help executives make smarter business decisions for the future of the organization.

2011 Course Catalog Information Security Media Group has assembled a broad suite of webinar training programs that are relevant to your career needs. These sessions cover the gamut of industry/security topics such as: regulatory compliance, fraud, and today's pressing needs.

Exploring the Cloud Exploring the Cloud - In this podcast, Surendra Reddy, Former VP of Cloud Computing at Yahoo!, defines 'cloudonomics,' talks about cloud security, and explains why he believes companies should deconstruct their IT infrastructure and embrace cloud.

15 Minutes with Parsh Mishra 15 Minutes with Parsh Mishra: As VP Technology Infrastructure - WHG Compliance, Parsh Mishra works on the Risk Management side. The foremost function of his team is to bring down IT inherent risk to tolerable or non-affecting levels.

Perfecting the IT Purchasing Supply Chain Ronald Franz, Process Information Officer at General Motors discusses GM's IT purchasing supply chain, including what changes were made during the economic downturn, what quality control measures are used to ensure information entering the system is accurate and what strategies are used to guarantee seamless communication between GM and its suppliers.